Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and physical address when you contact us or request a quote
• Non-Personal Information: IP address, browser type, device information, website usage patterns and analytics, cookies and similar technologies
• Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Communicating with you about your inquiries and service requests
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences

3. SMS Communications

If you contact us and we respond via SMS, the following applies:

• Opt-Out: You can stop receiving SMS messages at any time by replying STOP. You will receive a confirmation and no further messages will be sent.
• Help: Reply HELP for assistance or contact us directly at [email protected]
• Rates: Standard message and data rates may apply depending on your carrier and plan.
• Carriers: Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

• Service Providers: Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling); SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive. All service providers are contractually obligated to maintain confidentiality and security.
• Legal Compliance: If required by law, legal process, or to protect our rights; in response to valid law enforcement requests or court orders.
• Business Transfers: In case of mergers, acquisitions, or sale of assets. In such cases, your data remains protected under the terms of this policy.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data, secure access controls, and regular security assessments. Despite these measures, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve website functionality. You may control cookies through your browser settings, though disabling them may limit certain features.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information; opt out of marketing communications; and withdraw consent at any time for future communications. To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Jahjang Exterior Ltd.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:
Jahjang Exterior Ltd.
122 Eversyde Pt SW, Calgary, Alberta T2Y 4X8
Email: [email protected]
Phone: +1 (587) 435-4402